Planning to hire an HVAC professional may it be for AC repair, AC installation, maintenance, etc.? If so, you have to make sure that the specialist you will hire is the best one to do the job. Of course, you do not want to end up with a specialist that cannot provide you with the service you need, as HCAC is a huge part of anyone’s life.
To make your selection process easier, one of the things you can do is to ask questions. The more questions you ask, the closer you can get to hire the best HVAC professional there is.
But since their schedules are, most of the time, tight and busy, you need to make sure that all questions you will ask are relevant to the service they provide.
Moving on, just to help you with the right questions to ask, you can start with the following questions:
When Can You Finish The Job?
When can they finish the project? You are asking this question not to rush but to actually set your expectations and hopefully, get the chance to negotiate for an earlier target completion.
Let them know the importance of deadlines for you, especially if you are hiring them to work on your business or establishment.
What Type Of Warranty Is Included?
You have to make sure that the warranty they include in their service is satisfactory to your advantage. Some of the things you need to know about the warranty are:
– What is included in the warranty?
– What is excluded?
– What is the warranty coverage?
– What are the possible reasons for getting disqualified?
Not until you know everything about their warranty, it is nice if you do not sign an agreement with them too soon.
Do You Have An Office?
Just in case the service you need is major, hiring a contractor that has a physical office you can visit is a good idea. Sure, you do not want the transaction to start and end on the phone, you want to speak with their professionals and get an assurance that they can deliver the work you need them to perform.
What Are Your Hours?
What are their business operating hours? Are they open 24/7? Do they work during the holidays or on weekends? Can they work after usual business hours? Can they make a special arrangement to meet your schedule? If you need a contractor’s service for your business, the flexibility of their schedule is very important.
There are some who are hesitant to ask questions because they think that if they do, they will be obliged to hire their service. If you come to think of it, it is not the case as asking questions is your right as a customer.